Connecting Your Social Media Accounts

Connecting Social Media Accounts

To integrate a social media account, you will need to navigate to User Settings > Settings > Integrations and connect your LinkedIn, Facebook Business, and Twitter accounts.

To begin, click on your profile photo in the lower left-hand corner. Then, click on Settings. From the Settings menu, click on Integrations in the left-hand navigation.

Facebook

To connect your Facebook Business page, you'll first need to connect your personal Facebook account. You'll need an active Facebook account that manages at least one Facebook Business Page that you are an Administrator of. This integration doesn't post to your personal Facebook profile, per Facebook's policy.

1. Navigate to Integration Settings: https://app.gainful.ly/settings/integrations/
2. Click “Connect” under Facebook
3. You will be prompted via Facebook to connect your account.

Remember: Connecting your personal Facebook account is the first step required before you can connect Facebook Business pages. However, Gainfully does not support posting to personal Facebook pages - this connection is solely for accessing your business pages.

Once you’ve completed the above steps, you can now configure your Facebook Business Page.

1. Navigate to Integration Settings: https://app.gainful.ly/settings/integrations/
2. You’ll need to ensure you are logged in and connected to the Facebook personal account that manages the Facebook pages
3. Click “Connect” under Facebook Pages
4. You will be prompted to select the business page you would like to connect.

Required permissions: You must be anadmin of the Facebook Business page for it to appear in the connection options and be available for posting.

LinkedIn

To connect your LinkedIn personal page, follow the instructions below.

1. Navigate to Integration Settings: https://app.gainful.ly/settings/integrations/
2. Click “Connect” under LinkedIn
3. You will be prompted via LinkedIn to connect your account.

Important: Connecting your personal LinkedIn account is the first step required before you can connect LinkedIn Business pages. However, you are not required to enable sharing to your personal LinkedIn profile if you prefer not to.

LinkedIn Business

To connect your LinkedIn company page, follow the instructions below.

1. Navigate to Integration Settings: https://app.gainful.ly/settings/integrations/
2. You’ll need to ensure you are logged in and connected to the LinkedIn personal account that manages the LinkedIn Business pages
3. Click “Connect” under LinkedIn Business
4. You will be prompted to select the business page you would like to connect.

Required permissions: You must be anadmin of the LinkedIn Business page for it to appear in the connection options and be available for posting.

X (Formally Twitter)

To connect your X account, follow the instructions below. There is no differentiation between business and personal accounts in the Twitter environment.

1. Navigate to Integration Settings: https://app.gainful.ly/settings/integrations/
2. Click “Connect” under X (formally Twitter)
3. You will be prompted via X to connect your account.

Required permissions: You must be the account owner to connect to X.

How to Reconnect an Existing Integration:

1. Navigate to Integration Settings: https://app.gainful.ly/settings/integrations/
2. Find the expired connection (marked with a warning or error status)
3. Click "Reactivate" next to the affected platform
4. Follow the platform-specific steps below to reauthorize access

Important: To reconnect Facebook Pages or LinkedIn Business page connections, you must first reconnect your personal Facebook or LinkedIn account before the business page connections will work properly.