Accessing Your Gainfully Account

Logging In

Depending on your organization's security setup, you can log in to Gainfully using either:

Email + password
Single sign-on (SSO) provider

Password Requirements

To keep your account secure, all passwords must meet the following requirements when creating an account, resetting your password, or updating your password in your profile:

Password Must Include:

Length: At least 8 characters
Uppercase letter: Include at least one capital letter (A-Z)
Lowercase letter: Include at least one lowercase letter (a-z)
Number: Include at least one digit (0-9)
Special character: Include at least one special character such as ! @ # $ % ^ & *
Unique password: You cannot reuse any of your previous passwords

Setting or Changing Your Password

Once logged in, you can set or change your password at any time from your account settings.

To set or change your password:

Navigate to your Profile Settings: https://app.gainful.ly/settings/account/
Click "Account” in the left-hand panel

Depending on your account status, you'll see one of two options:

If you're setting a password for the first time:

The page header will display "Set Password"

Enter your new password in the left text box
Re-enter it in the right text box to confirm
Your new password will be automatically saved

If you're changing an existing password:

You'll need to enter your current password first to verify your identity
Once verified, enter your new password in the top text box
Re-enter it in the bottom text box to confirm
Your new password will be automatically saved

Once logged in, you can change your password at any time from your account settings.

Note: If you're using SSO to access Gainfully, you won't have the option to reset your password within the platform.

Forgot Your Password?

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If you’re having trouble logging in, you can use this magic link to securely access your account without entering your credentials.
If you are currently logged in, but can't remember your current password, click "Forgot your password? Click here to reset it." on the Account Settings page. You'll receive a password reset link via email that will allow you to set a new password without needing your current one.
If you continue to experience issues, contact us at [email protected] and we’ll help you out.

Using Single Sign-On (SSO)

What is single sign-on (SSO)?

Single sign-on (SSO) lets you access multiple applications—including Gainfully—with just one login. If your account has SSO enabled, you won’t need to create a separate username and password for Gainfully. Your existing credentials will get you in.

How does SSO work?

You can log in to Gainfully using your SSO provider, so there’s no need to remember multiple usernames or passwords. We support SSO through SAML (Security Assertion Markup Language) and just need your first name, last name, and email address to get you set up.

Once your organization enables SSO, you’ll no longer be able to log in using your email and password—SSO will be the only way to sign in.

How to log in using SSO

Option 1: Start from Your Identity Provider

Go to your identity provider’s dashboard (such as Okta)
Click the Gainfully app or SSO login button
Enter your username and password when prompted
Once authenticated, you’ll be logged into Gainfully automatically

Option 2: Start from the Gainfully Website

Visit https://app.gainful.ly/login/
Click Sign in with SSO
Enter your primary email address
You’ll be redirected to your organization’s SSO provider to complete the login
Once verified, you’ll be brought back to Gainfully—no extra steps needed

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How do I enable SSO for my organization?
Setting up SSO requires some technical work, so we may need to work with your internal IT teams to provide the necessary information for SAML configuration. Contact our Customer Success Team ([email protected]) to set up a meeting between technical departments.